:root{--header-height:82px}
@font-face{font-family:Poppins;src:url(fonts/poppins-500.woff2) format('woff2');font-weight:500;font-display:swap}
@font-face{font-family:Poppins;src:url(fonts/poppins-700.woff2) format('woff2');font-weight:700;font-display:swap}
@font-face{font-family:Inter;src:url(fonts/inter-400.woff2) format('woff2');font-weight:400;font-display:swap}
@font-face{font-family:Inter;src:url(fonts/inter-500.woff2) format('woff2');font-weight:500;font-display:swap}
@font-face{font-family:Inter;src:url(fonts/inter-600.woff2) format('woff2');font-weight:600;font-display:swap}
:root{--orange:#f39200;--berry:#a3195b;--blue:#466cf3;--lemon:#e6e51e;--canvas:#f2f2f2;--ink:#000;--radius:36px;--gutter:24px;--max:1130px;--font-body:Inter,Arial,sans-serif;--font-display:Poppins,Arial,sans-serif}
*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:110px}body{margin:0;padding-top:var(--header-height);background:var(--canvas);color:var(--ink);font:400 18px/1.5 var(--font-body);-webkit-font-smoothing:antialiased}button,a{-webkit-tap-highlight-color:transparent}a{color:inherit;text-decoration:none}button{font:inherit}button,a{touch-action:manipulation}button:focus-visible,a:focus-visible{outline:3px solid var(--blue);outline-offset:5px}img{display:block;max-width:100%}h1,h2,h3,p,figure{margin:0}h1,h2,h3{font-family:var(--font-display);font-weight:500}h1,h2{font-weight:700;letter-spacing:-.025em}h2{font-size:50px;line-height:1.12}h3{font-size:28px;line-height:1.3;letter-spacing:-.02em}p{letter-spacing:-.025em}.section-wrap{width:min(var(--max),calc(100% - 64px));margin-inline:auto}.skip-link{position:fixed;top:12px;left:12px;background:white;padding:12px;z-index:100;transform:translateY(-150%)}.skip-link:focus{transform:none}.site-header{position:fixed;z-index:50;top:0;left:0;right:0;max-width:1200px;width:calc(100% - 48px);height:var(--header-height);margin:auto;display:flex;align-items:center;justify-content:space-between;gap:24px;padding:0 38px;background:#fff;border-radius:0 0 42px 42px}.wordmark{display:inline-flex;align-items:center;white-space:nowrap;font-family:var(--font-display);font-size:24px;font-weight:700;letter-spacing:-1.1px;line-height:1}.wordmark>span:not(.brand-mark):not(.brand-dot){font-weight:500}.brand-dot{color:var(--orange)}.brand-mark{position:relative;display:inline-block;width:37px;height:31px;margin-right:10px}.brand-mark i{position:absolute;width:25px;height:20px;border-radius:12px;background:var(--orange);top:0;left:0}.brand-mark i:after{content:'';position:absolute;bottom:-3px;left:6px;border-top:6px solid var(--orange);border-right:6px solid transparent}.brand-mark i+i{top:10px;left:11px;background:var(--berry)}.brand-mark i+i:after{border-top-color:var(--berry);left:auto;right:5px;border-left:6px solid transparent;border-right:0}.desktop-nav{display:flex;gap:26px;font-size:15px;line-height:1.3;letter-spacing:-.02em}.desktop-nav a{position:relative;padding:12px 0}.desktop-nav a:after{content:'';position:absolute;bottom:5px;left:0;right:0;height:1px;background:currentColor;transform:scaleX(0);transform-origin:left;transition:transform .2s}.desktop-nav a:hover:after{transform:scaleX(1)}.menu-toggle,.mobile-menu{display:none}.hero{padding-top:84px}.hero-copy{width:850px;max-width:100%;margin-inline:auto;padding-left:18px}.hero h1{font-size:57px;line-height:1.07;letter-spacing:-1.5px}.hero h1>span{display:block}.avatar-stack{display:inline-flex;vertical-align:-.08em;margin-left:10px;white-space:nowrap}.avatar-stack img{height:57px;width:57px;object-fit:cover;border-radius:50%;border:2px solid var(--canvas);margin-left:-13px}.avatar-stack img:first-child{margin-left:0}.dialog-word{white-space:nowrap}.dialog-word img{display:inline-block;width:64px;height:64px;object-fit:contain;vertical-align:-.17em;margin-left:14px;transform:rotate(-8deg)}.hero-description{font-size:18px;line-height:1.5;margin-top:25px;color:#333}.hero-actions{display:flex;gap:12px;margin-top:29px}.hero-art{position:relative;margin-top:30px;width:100%;overflow:hidden}.hero-art img{width:100%;height:auto;aspect-ratio:16/9;object-fit:cover;mix-blend-mode:multiply}.hero-art figcaption{position:absolute;bottom:24px;left:7%;right:7%;display:flex;justify-content:space-between;gap:20px;font-size:14px}.hero-art figcaption span{background:rgba(255,255,255,.88);border-radius:40px;padding:8px 19px}.section-heading{margin-bottom:42px}.section-heading>p:last-child:not(.eyebrow){margin-top:22px}.eyebrow{font-size:14px;letter-spacing:.01em;margin-bottom:20px}.center{text-align:center}.services{padding-top:72px}.service-grid{display:grid;grid-template-columns:1fr 1fr;gap:var(--gutter)}.service-card{position:relative;border-radius:var(--radius);background:#fff;overflow:hidden}.card-number{position:absolute;top:26px;left:25px;width:55px;height:55px;display:flex;align-items:center;justify-content:center;border:1px solid currentColor;border-radius:50%;font-size:23px;font-weight:600;line-height:1}.card-foot{display:grid;grid-template-columns:120px 1fr;gap:20px;align-items:start;border-top:1px solid currentColor;padding-top:18px;line-height:1.4;font-size:16px}.card-foot strong{font-size:14px;letter-spacing:-.02em}.card-foot p{max-width:380px}.service-lead{grid-column:1/-1;min-height:475px;padding:28px 28px 26px;display:flex;flex-direction:column;justify-content:space-between}.service-lead-copy{position:relative;z-index:2;margin-left:119px}.service-lead h3{max-width:480px;font-size:31px}.status-pill{display:inline-flex;align-items:center;gap:12px;font-size:13px;margin-top:27px;letter-spacing:-.01em}.toggle-dot{width:53px;height:28px;border-radius:30px;background:#000;position:relative}.toggle-dot:before{content:'';position:absolute;top:4px;left:4px;width:20px;height:20px;border-radius:50%;background:var(--orange)}.customer-card-art{position:absolute;bottom:-30px;right:-5px;width:51%;height:485px;object-fit:cover;object-position:center;pointer-events:none}.service-lead .card-foot{z-index:2;width:48%;grid-template-columns:100px 1fr;gap:18px}.service-journey{grid-row:span 2;min-height:697px;background:var(--berry);color:white;padding:28px}.service-journey>h3{position:relative;z-index:2;margin-left:117px;font-size:28px;max-width:335px}.service-journey>img{position:absolute;left:0;bottom:35px;width:100%;height:590px;object-fit:cover;object-position:50% 68%}.service-journey .card-foot{position:absolute;left:26px;right:26px;bottom:26px;z-index:2;grid-template-columns:105px 1fr;background:linear-gradient(transparent,var(--berry) 23%);padding-top:19px}.service-retention{grid-row:span 2;min-height:697px;background:transparent;overflow:visible;display:flex;flex-direction:column}.retention-art{height:325px;border-radius:var(--radius);background:var(--orange);position:relative;display:flex;flex-direction:column;justify-content:center;padding:38px;overflow:hidden;isolation:isolate}.retention-art>span{font:500 43px/1.06 var(--font-display);letter-spacing:-2px;z-index:2}.retention-art>span:nth-child(2){margin-left:40px}.retention-art>span:nth-child(3){font-size:37px}.retention-art i{position:absolute;font:400 280px/1 var(--font-body);right:-4px;top:9px;color:rgba(255,255,255,.48);font-style:normal;z-index:1}.retention-body{position:relative;flex:1;background:#fff;border-radius:var(--radius);padding:30px 26px 26px;margin-top:24px;display:flex;flex-direction:column;justify-content:space-between;min-height:348px}.retention-body>h3{margin-left:118px}.retention-body .card-foot{grid-template-columns:105px 1fr}.service-upgrade{min-height:330px;padding:28px 26px;display:flex;flex-direction:column;justify-content:space-between}.service-upgrade h3{margin-left:119px}.service-automation{grid-row:span 2;min-height:686px;padding:28px 26px;display:flex;flex-direction:column;justify-content:space-between}.service-automation>h3{margin-left:119px}.channel-dialog{position:relative;height:245px;margin-block:30px}.channel{position:absolute;padding:18px 30px;border-radius:3000px;font:500 28px/1.2 var(--font-display);display:flex;gap:24px;align-items:center;box-shadow:inset 0 3px 3px #ffffff35,inset 0 -5px 8px #00000018}.channel i{font:400 36px/1 var(--font-body);font-style:normal}.channel-mail{left:12%;top:15px;background:var(--orange);transform:rotate(-9deg)}.channel-print{right:-15px;top:110px;background:var(--berry);color:white;transform:rotate(7deg)}.channel-service{left:8%;bottom:0;background:var(--lemon);transform:rotate(-3deg)}.selfcheck-card{min-height:330px;color:#fff;background:var(--blue);padding:38px 27px;border-radius:55px;position:relative;display:flex;flex-direction:column;justify-content:space-between}.selfcheck-card:before,.selfcheck-card:after{content:'';position:absolute;left:0;width:100%;height:45px;background:radial-gradient(ellipse at center,var(--blue) 69%,transparent 71%) 0 0/16.6667% 100% repeat-x;pointer-events:none}.selfcheck-card:before{top:-8px}.selfcheck-card:after{bottom:-8px}.selfcheck-card h3{font-size:29px;z-index:1}.selfcheck-card>div{border-top:1px solid #ffffffb0;padding-top:20px;display:flex;align-items:center;gap:18px;z-index:1}.selfcheck-card p{font-size:16px;max-width:235px;line-height:1.5}.service-measure{grid-column:1/-1;background:var(--lemon);min-height:340px;padding:29px 27px;display:grid;grid-template-columns:1fr 1fr;gap:32px}.service-measure h3{margin-left:119px;font-size:30px}.measure-steps{padding:3px 20px;font-size:24px;letter-spacing:-1px}.measure-steps>p{padding:10px 0;border-bottom:1px solid #0003}.measure-steps>p:last-child{border-bottom:0}.measure-steps span{font-size:13px;display:inline-block;width:40px;vertical-align:4px}.service-measure .card-foot{grid-column:1/-1;grid-template-columns:240px 1fr;align-self:end}.service-measure .card-foot p{max-width:650px}.audience{padding-top:116px}.audience-grid{display:grid;grid-template-columns:1.65fr 1fr 1fr;gap:24px}.audience-intro{grid-row:span 2;min-height:670px;padding:35px;background:#fff;border-radius:var(--radius);position:relative;display:flex;flex-direction:column;overflow:hidden}.audience-intro h2{font-size:41px;line-height:1.12;letter-spacing:-1px}.audience-intro>.eyebrow{font-size:13px}.audience-intro>p:last-child{font-size:16px;max-width:300px;margin-top:auto;position:relative;z-index:2}.audience-sticker{position:absolute;right:8%;bottom:94px;width:185px;transform:rotate(-14deg)}.audience-sticker img{mix-blend-mode:multiply}.audience-card{border-radius:var(--radius);background:#fff;padding:26px 26px 30px;display:flex;flex-direction:column;align-items:flex-start;min-height:322px}.audience-symbol{display:block;font:700 45px/1 var(--font-display);margin-bottom:24px}.audience-card h3{font-family:var(--font-body);font-size:22px;font-weight:600;letter-spacing:-.04em;line-height:1.2}.audience-card p{font-size:15px;line-height:1.5;margin-top:18px;color:#4f4f4f}.audience-card .blue{color:var(--blue)}.audience-card .orange{color:var(--orange)}.audience-card .berry{color:var(--berry)}.audience-question{background:#e6e51e}.audience-question p{color:#222}.audience-question .audience-symbol{color:#000}.text-link{border-bottom:1px solid currentColor;font-size:14px;display:inline-flex;gap:14px;align-items:center;margin-top:20px;padding-bottom:3px}.approach{padding-top:117px}.approach-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.approach-card{background:white;border-radius:var(--radius);padding:34px 42px 40px;min-height:645px;overflow:hidden}.approach-orange{background:var(--orange)}.approach-label{font-family:var(--font-display);font-size:23px;letter-spacing:-.025em;font-weight:500}.approach-number{font-family:var(--font-display);font-size:133px;line-height:1.25;letter-spacing:-7px;position:relative;font-weight:500;display:flex;justify-content:space-between;align-items:center}.approach-number>span{font:400 96px/1 var(--font-body);letter-spacing:0}.approach-card h3{font-size:31px}.approach-card>p:not(.approach-label){margin-top:20px;font-size:17px;line-height:1.5;max-width:390px}.approach-card ul{list-style:none;padding:22px 0 0;margin:28px 0 0;border-top:1px solid #000;font-size:16px;line-height:1.5}.approach-card li{padding:5px 0;display:flex;gap:12px}.approach-card li:before{content:'+';font-size:22px;line-height:1}.handover-note{display:flex;align-items:center;gap:45px;border-top:1px solid #000;margin:37px 16px 0;padding:22px 0}.handover-note>span:first-child{font-size:14px;font-weight:600;white-space:nowrap}.handover-note p{font-size:18px;max-width:740px}.note-arrow{font-size:37px;margin-left:auto}.person{padding-top:114px;padding-bottom:110px}.person>.eyebrow{margin-bottom:26px}.person-panel{background:#fff;border-radius:var(--radius);padding:34px 40px 40px}.person-heading{display:flex;align-items:center;gap:22px;border-bottom:1px solid #000;padding-bottom:26px}.person-monogram{background:var(--berry);color:#fff;width:78px;height:78px;border-radius:50%;display:flex;align-items:center;justify-content:center;font:500 30px/1 var(--font-display);letter-spacing:-2px;flex-shrink:0}.person-heading h2{font-weight:500;font-size:30px;line-height:1.2}.person-heading p{font-size:16px;margin-top:6px}.person-location{margin-left:auto;font-size:13px;line-height:1.4;align-self:center}.person-statement{padding:38px 0 32px}.person-statement p{font:500 43px/1.2 var(--font-display);letter-spacing:-1.3px}.person-statement p>span{color:var(--berry)}.person-bottom{display:flex;justify-content:space-between;align-items:flex-end;gap:50px}.person-bottom>p{max-width:590px;font-size:17px;line-height:1.5}.closing{background:#000;color:#fff;position:relative;padding-top:30px}.closing-stage{position:relative;min-height:1250px;display:grid;grid-template-columns:1fr 1fr;gap:65px;align-items:start}.conversation-window{position:sticky;top:180px;height:430px;overflow:hidden;margin-top:108px;mask-image:linear-gradient(transparent,#000 14%,#000 82%,transparent);-webkit-mask-image:linear-gradient(transparent,#000 14%,#000 82%,transparent)}.conversation-flow{will-change:transform;display:flex;flex-direction:column;gap:36px;padding:32px 0}.conversation-line{display:flex;align-items:center;gap:14px;transform-origin:center;will-change:opacity,transform}.conversation-line img{width:65px;height:65px;border-radius:50%;object-fit:cover;flex-shrink:0}.conversation-line p{padding:18px 24px;background:#303030;border-radius:60px 60px 60px 6px;font-size:23px;line-height:1.3;letter-spacing:-.035em}.conversation-line.from-right{justify-content:flex-end}.conversation-line.from-right p{border-radius:60px 60px 6px 60px;background:#444}.closing-copy{position:sticky;top:187px;margin-top:114px;padding-bottom:70px}.closing-copy>.eyebrow{font-size:14px;color:#c9c9c9}.closing-copy h2{font-size:50px;line-height:1.1}.closing-copy>p:not(.eyebrow){font-size:18px;color:#d7d7d7;margin-top:24px;line-height:1.5}.closing-email{display:block;font-size:13px;color:#bbb;margin-top:18px;line-height:1.4}.closing-email:hover{color:white}.site-footer{padding:0 22px 35px;position:relative}.footer-top{border-top:1px solid #555;padding:40px 0 52px;display:flex;align-items:flex-start;justify-content:space-between;gap:50px}.wordmark-white{font-size:26px}.footer-top nav{display:grid;grid-template-columns:1fr 1fr;gap:9px 35px;font-size:14px;line-height:1.4}.footer-contact{display:flex;flex-direction:column;gap:8px;font-size:15px}.footer-contact a:first-child{color:var(--orange)}.footer-top a:hover{text-decoration:underline;text-underline-offset:5px}.footer-bottom{display:flex;justify-content:space-between;gap:22px;font-size:12px;color:#bcbcbc}.footer-bottom p{letter-spacing:0}.reveal{opacity:1;transform:none}.motion-ready .reveal{opacity:0;transform:translateY(14px);transition:opacity .8s ease,transform .8s cubic-bezier(.2,.65,.2,1)}.motion-ready .reveal.is-visible{opacity:1;transform:none}
.hero-art{border-radius:36px}.hero-art img{height:480px;aspect-ratio:auto;object-position:center bottom}.dialog-word img{mix-blend-mode:multiply;mask-image:radial-gradient(ellipse,#000 48%,transparent 72%)}.audience-sticker img{mask-image:radial-gradient(ellipse,#000 48%,transparent 72%)}
@media(min-width:1600px){.hero-copy{padding-left:0}.hero{padding-top:95px}}
@media(max-width:1150px){.site-header{padding-inline:27px;gap:18px}.desktop-nav{gap:17px;font-size:14px}.wordmark{font-size:22px}.brand-mark{display:none}.hero-copy{padding-left:0;width:800px}.hero h1{font-size:54px}.service-lead h3{font-size:28px}.service-journey>h3{margin-left:83px;font-size:25px}.card-number{width:48px;height:48px;left:23px}.service-lead-copy,.service-upgrade h3,.service-automation>h3,.retention-body>h3,.service-measure h3{margin-left:86px}.card-foot{grid-template-columns:1fr;gap:8px}.retention-body .card-foot,.service-journey .card-foot{grid-template-columns:1fr;gap:8px}.service-measure .card-foot{grid-template-columns:170px 1fr}.audience-grid{grid-template-columns:1.45fr 1fr 1fr}.audience-intro{padding:28px}.audience-intro h2{font-size:34px}.audience-card{padding:24px 21px}.approach-card{padding:30px}.person-bottom{gap:25px}.closing-stage{gap:35px}.closing-copy h2{font-size:43px}.conversation-line p{font-size:20px}.conversation-line img{width:55px;height:55px}}
@media(max-width:900px){:root{--header-height:74px}.desktop-nav{display:none}.site-header{height:var(--header-height);padding-inline:28px;gap:22px}.wordmark{font-size:24px}.brand-mark{display:inline-block}.menu-toggle{display:flex;flex-direction:column;justify-content:center;gap:6px;background:none;border:0;width:44px;height:44px;padding:9px;cursor:pointer}.menu-toggle span{width:25px;height:2px;background:#000;transition:transform .2s}.menu-toggle[aria-expanded=true] span:first-child{transform:translateY(4px) rotate(45deg)}.menu-toggle[aria-expanded=true] span:last-child{transform:translateY(-4px) rotate(-45deg)}.mobile-menu:not([hidden]){display:flex;position:fixed;top:84px;right:24px;left:24px;flex-direction:column;background:white;border-radius:26px;z-index:60;padding:25px 28px;box-shadow:0 20px 60px #0002}.mobile-menu a{padding:13px 5px;font-size:20px;border-bottom:1px solid #eee}.mobile-menu a:last-child{color:var(--berry);border-bottom:0}.hero{padding-top:65px}.hero-copy{width:680px}.hero h1{font-size:46px}.avatar-stack img{height:45px;width:45px;margin-left:-12px}.dialog-word img{width:53px;height:53px}.hero-description{font-size:17px}.hero-art{margin-top:18px}.hero-art figcaption{font-size:11px;bottom:9px;left:0;right:0;gap:8px}.hero-art figcaption span{padding:7px 14px}.services{padding-top:72px}h2{font-size:41px}.section-heading br{display:none}.service-grid{gap:20px}.service-lead{min-height:440px}.service-lead-copy{margin-left:74px}.service-lead h3{font-size:25px}.customer-card-art{width:52%;height:380px;right:-20px}.service-lead .card-foot{width:54%;grid-template-columns:1fr}.card-number{top:25px;left:23px;width:43px;height:43px;font-size:19px}.service-journey{padding:26px 24px;min-height:635px}.service-journey>h3{margin-left:63px;font-size:23px}.service-journey>img{height:550px;bottom:74px}.service-journey .card-foot{font-size:15px}.retention-art{height:275px;padding:26px}.retention-art>span{font-size:31px;letter-spacing:-1px}.retention-art>span:nth-child(3){font-size:27px}.retention-art i{font-size:220px}.retention-body{min-height:340px;margin-top:20px;padding:26px 24px}.retention-body>h3,.service-upgrade h3,.service-automation>h3{margin-left:64px;font-size:23px}.service-retention{min-height:635px}.service-upgrade{min-height:310px;padding:25px 24px}.card-foot{font-size:15px}.service-automation{min-height:645px;padding:26px 24px}.channel{font-size:24px;padding:16px 23px}.selfcheck-card{min-height:315px;padding:30px 24px}.selfcheck-card h3{font-size:24px}.selfcheck-card>div{flex-direction:column;align-items:flex-start;gap:14px}.selfcheck-card p{font-size:15px}.service-measure{min-height:330px;padding:28px 24px;gap:24px}.service-measure h3{font-size:24px;margin-left:65px}.measure-steps{font-size:19px;padding-inline:0}.measure-steps span{width:26px;font-size:12px}.service-measure .card-foot{grid-template-columns:150px 1fr}.audience{padding-top:95px}.audience-grid{grid-template-columns:1fr 1fr;gap:20px}.audience-intro{grid-column:1/-1;grid-row:auto;min-height:315px;padding:30px}.audience-intro h2{font-size:36px;max-width:75%}.audience-intro h2 br{display:none}.audience-intro>p:last-child{margin-top:24px;max-width:380px}.audience-sticker{width:150px;right:4%;bottom:25px}.audience-card{min-height:300px;padding:28px}.audience-card h3 br{display:none}.approach{padding-top:95px}.approach-card{padding:30px 26px;min-height:670px}.approach-label{font-size:19px}.approach-number{font-size:104px;letter-spacing:-5px}.approach-number>span{font-size:70px}.approach-card h3{font-size:27px}.approach-card>p:not(.approach-label){font-size:16px}.approach-card ul{font-size:15px}.handover-note{margin-inline:5px;gap:25px}.handover-note p{font-size:16px}.person{padding-top:95px;padding-bottom:90px}.person-panel{padding:30px}.person-heading h2{font-size:26px}.person-heading p{font-size:14px}.person-location{display:none}.person-statement p{font-size:35px}.person-bottom{flex-direction:column;align-items:flex-start}.person-bottom>p{font-size:16px}.closing-stage{gap:25px;min-height:1130px}.closing-copy{top:150px}.closing-copy h2{font-size:35px}.closing-copy>p:not(.eyebrow){font-size:16px}.closing-copy .eyebrow{font-size:12px}.closing-email{font-size:12px}.conversation-window{top:150px}.conversation-line{gap:9px}.conversation-line img{width:43px;height:43px}.conversation-line p{font-size:16px;padding:17px}.footer-top{gap:20px}.footer-top nav{gap:10px 20px;font-size:13px}.footer-contact{font-size:13px}.footer-bottom{font-size:11px;flex-wrap:wrap}.wordmark-white{font-size:22px}}
@media(max-width:600px){:root{--header-height:62px}html{scroll-padding-top:85px}.section-wrap{width:calc(100% - 40px)}.site-header{width:calc(100% - 20px);height:var(--header-height);border-radius:0 0 30px 30px;padding:0 22px;gap:15px}.wordmark{font-size:23px;letter-spacing:-1px}.brand-mark{width:30px;transform:scale(.87);margin-right:6px}.menu-toggle{margin-left:auto}.mobile-menu:not([hidden]){top:72px;left:10px;right:10px;padding:20px 25px}.mobile-menu a{font-size:18px}.hero{padding-top:45px}.hero-copy{width:100%;padding-inline:9px}.hero h1{font-size:31px;line-height:1.1;letter-spacing:-.75px}.hero h1>span{display:inline}.hero h1>span:after{content:' '}.hero h1>span:nth-child(2){display:inline}.hero h1>span:nth-child(3):before{content:' ';display:block;height:8px}.avatar-stack{margin-left:5px;vertical-align:-.055em}.avatar-stack img{width:31px;height:31px;margin-left:-9px;border-width:1px}.dialog-word img{width:36px;height:36px;margin-left:7px;vertical-align:-.12em}.hero-description{font-size:16px;line-height:1.5;margin-top:21px;letter-spacing:-.025em;max-width:330px}.hero-description br{display:none}.hero-actions{flex-direction:column;gap:11px;margin-top:24px}.hero-art{margin-top:24px;overflow:hidden;border-radius:24px}.hero-art img{aspect-ratio:1.05;object-fit:cover;object-position:center;width:100%;height:330px;max-height:92vw}.hero-art figcaption{position:relative;bottom:auto;left:auto;right:auto;gap:6px;font-size:10px;padding:3px 0 1px;justify-content:space-between}.hero-art figcaption span{padding:7px 9px;white-space:nowrap}.services{padding-top:64px}.section-heading{margin-bottom:27px;padding-inline:8px}.eyebrow{font-size:12px;margin-bottom:14px}h2{font-size:31px;line-height:1.12;letter-spacing:-.8px}.section-heading>p:last-child:not(.eyebrow){font-size:16px;margin-top:18px}.service-grid{display:flex;flex-direction:column;gap:20px}.service-card{border-radius:28px}.card-number{width:43px;height:43px;left:21px;top:23px;font-size:19px}.service-lead{padding:25px 22px;min-height:578px}.service-lead-copy{margin-left:59px}.service-lead h3{font-size:23px;line-height:1.27}.service-lead h3 br{display:none}.status-pill{font-size:11px;gap:9px;margin-top:16px}.toggle-dot{width:44px;height:25px}.toggle-dot:before{width:17px;height:17px}.customer-card-art{width:93%;height:318px;bottom:108px;right:-5px;object-fit:contain}.service-lead .card-foot{width:100%;grid-template-columns:1fr;gap:8px;margin-top:auto;position:relative;padding-top:15px}.card-foot{font-size:15px;line-height:1.45;gap:9px}.card-foot strong{font-size:12px}.service-journey{min-height:656px;padding:25px 22px}.service-journey>h3{margin-left:60px;font-size:23px;line-height:1.27}.service-journey>img{height:510px;bottom:91px;object-fit:cover;object-position:50% 58%}.service-journey .card-foot{left:22px;right:22px;bottom:24px;font-size:15px;padding-top:15px}.service-retention{min-height:0;gap:0}.retention-art{height:245px;padding:30px;border-radius:28px}.retention-art>span{font-size:36px;letter-spacing:-1.5px}.retention-art>span:nth-child(3){font-size:32px}.retention-art i{font-size:236px;right:2px;top:5px}.retention-body{border-radius:28px;min-height:274px;padding:26px 22px;margin-top:15px}.retention-body>h3{margin-left:59px;font-size:24px}.retention-body .card-foot{padding-top:16px}.service-upgrade{min-height:303px;padding:25px 22px}.service-upgrade h3{margin-left:60px;font-size:24px}.service-automation{min-height:495px;padding:25px 22px}.service-automation>h3{margin-left:60px;font-size:24px}.channel-dialog{height:215px;margin:22px 0}.channel{font-size:22px;padding:15px 24px}.channel i{font-size:27px}.channel-mail{left:5%;top:4px}.channel-print{right:-5%;top:87px}.channel-service{left:3%;bottom:4px}.selfcheck-card{min-height:305px;border-radius:40px;padding:33px 24px;order:6;margin-top:7px;margin-bottom:7px}.selfcheck-card h3{font-size:28px}.selfcheck-card>div{flex-direction:row;align-items:center;gap:14px}.selfcheck-card p{font-size:14px;max-width:160px}.service-measure{order:7;display:flex;flex-direction:column;min-height:470px;padding:27px 22px;gap:25px}.service-measure h3{font-size:26px;line-height:1.2;margin-left:60px}.measure-steps{padding:4px 0;font-size:19px}.measure-steps>p{padding:12px 0}.measure-steps span{width:35px;vertical-align:2px}.service-measure .card-foot{display:flex;flex-direction:column;gap:8px;padding-top:17px}.audience{padding-top:75px}.audience-grid{display:flex;flex-direction:column;gap:16px}.audience-intro{padding:29px 26px;min-height:390px;border-radius:28px}.audience-intro h2{font-size:33px;max-width:100%;letter-spacing:-1px}.audience-intro h2 br{display:block}.audience-intro>.eyebrow{font-size:12px}.audience-intro>p:last-child{font-size:15px;max-width:210px;margin-top:auto}.audience-sticker{width:105px;bottom:43px;right:2%}.audience-card{min-height:0;padding:25px 26px 28px;border-radius:28px;display:grid;grid-template-columns:43px 1fr;column-gap:14px;align-items:start}.audience-symbol{font-size:34px;grid-row:span 2;margin-bottom:0;line-height:1}.audience-card h3{font-size:22px;line-height:1.2}.audience-card h3 br{display:none}.audience-card p{font-size:15px;line-height:1.5;margin-top:12px;grid-column:2}.audience-card .text-link{grid-column:2;justify-self:start;margin-top:15px}.approach{padding-top:76px}.approach .section-heading br{display:block}.approach-grid{grid-template-columns:1fr;gap:20px}.approach-card{min-height:0;padding:30px 27px;border-radius:28px}.approach-label{font-size:20px}.approach-number{font-size:110px;line-height:1.35}.approach-number>span{font-size:75px}.approach-card h3{font-size:29px;line-height:1.2}.approach-card>p:not(.approach-label){font-size:16px;line-height:1.5;margin-top:17px}.approach-card ul{font-size:15px;padding-top:19px;margin-top:24px}.approach-card li{padding-block:5px}.handover-note{margin:25px 7px 0;display:grid;grid-template-columns:1fr 26px;gap:9px 15px;padding:19px 0}.handover-note>span:first-child{font-size:13px}.handover-note p{grid-column:1;grid-row:2;font-size:16px}.note-arrow{grid-column:2;grid-row:1/3;font-size:28px;align-self:center}.person{padding-top:75px;padding-bottom:78px}.person>.eyebrow{padding-left:8px;margin-bottom:19px}.person-panel{border-radius:28px;padding:25px 23px 27px}.person-heading{gap:15px;padding-bottom:21px}.person-monogram{width:52px;height:52px;font-size:23px;letter-spacing:-1px}.person-heading h2{font-size:22px;line-height:1.2;letter-spacing:-.6px}.person-heading p{font-size:12px;line-height:1.45;margin-top:6px}.person-statement{padding:25px 0 21px}.person-statement p{font-size:29px;line-height:1.18;letter-spacing:-1px}.person-statement p br{display:none}.person-bottom{gap:24px}.person-bottom>p{font-size:15px;line-height:1.5}.closing{padding-top:0}.closing-stage{display:flex;flex-direction:column;gap:0;min-height:1370px;align-items:stretch;padding-top:55px}.closing-copy{order:0;position:relative;top:auto;margin-top:0;padding:0 8px 0}.closing-copy>.eyebrow{font-size:12px;margin-bottom:20px}.closing-copy h2{font-size:36px;line-height:1.09;letter-spacing:-1px}.closing-copy>p:not(.eyebrow){font-size:16px;margin-top:22px}.closing-copy>p br{display:none}.closing-email{font-size:12px;margin-top:16px;line-height:1.5}.conversation-window{position:sticky;top:120px;height:355px;min-height:355px;margin:56px 2px 0;order:1;mask-image:linear-gradient(transparent,#000 16%,#000 82%,transparent);-webkit-mask-image:linear-gradient(transparent,#000 16%,#000 82%,transparent)}.conversation-flow{gap:31px;padding:40px 0}.conversation-line{gap:10px}.conversation-line img{width:47px;height:47px}.conversation-line p{font-size:18px;padding:16px 20px;max-width:258px;line-height:1.25}.site-footer{padding:0 9px 28px}.footer-top{padding:30px 0 35px;flex-wrap:wrap;gap:30px}.wordmark-white{font-size:25px;width:100%}.footer-top nav{font-size:14px;gap:12px 35px;grid-template-columns:1fr 1fr;width:100%}.footer-contact{font-size:15px;gap:8px}.footer-bottom{display:flex;flex-direction:column;gap:13px;font-size:11px;line-height:1.5}.footer-bottom p{letter-spacing:0}}
@media(max-width:374px){.section-wrap{width:calc(100% - 32px)}.hero-copy{padding-inline:7px}.hero h1{font-size:29px}.avatar-stack img{width:27px;height:27px}.hero-description{font-size:15px}.hero-art figcaption{font-size:9px;gap:5px}.hero-art figcaption span{padding:6px 8px}.selfcheck-card>div{flex-direction:column;align-items:flex-start}.selfcheck-card{min-height:345px}.selfcheck-card p{max-width:230px}.approach-label{font-size:18px}.person-heading h2{font-size:20px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}.motion-ready .reveal{opacity:1;transform:none}.closing-stage{min-height:auto;padding-bottom:80px}.closing-copy{position:relative;top:auto}.conversation-window{position:relative;top:auto;height:auto;mask-image:none;-webkit-mask-image:none}.conversation-flow{transform:none!important}.conversation-line{opacity:1!important;transform:none!important}}

/* Review refinement: consistent first-conversation hierarchy and complete mobile scene. */.hero-art figcaption{pointer-events:none}
@media(max-width:600px){.hero-art img{height:auto;max-height:none;aspect-ratio:auto;object-fit:contain;margin-top:-52px}.hero-art figcaption{font-size:9px;gap:4px;background:var(--canvas);padding-top:8px}.hero-art figcaption span{padding:6px 8px}}
.card-number{z-index:3}
.selfcheck-card{--scallop:92px;border-radius:0;padding-top:49px;padding-bottom:49px;mask:radial-gradient(ellipse,#000 70%,transparent 71%) 0 0/16.6667% var(--scallop) repeat-x,linear-gradient(#000,#000) 0 50%/100% calc(100% - var(--scallop)) no-repeat,radial-gradient(ellipse,#000 70%,transparent 71%) 0 100%/16.6667% var(--scallop) repeat-x}
.selfcheck-card:before,.selfcheck-card:after{display:none}
@media(max-width:900px){.selfcheck-card{--scallop:60px;padding-top:36px;padding-bottom:36px}}

.hero-art figcaption{display:none}
@media(max-width:600px){.hero-art{border-radius:26px}}

.hero-art picture{display:block}
@media(max-width:600px){.hero-art img{margin-top:0;aspect-ratio:1;height:auto;width:100%;object-fit:contain;border-radius:26px}.hero-art{margin-top:28px}}
.retention-art i{display:none}
.card-foot,.service-journey .card-foot,.audience-card p,.audience-intro>p:last-child,.person-bottom>p,.approach-card ul,.selfcheck-card p{font-size:16px}
@media(max-width:600px){.selfcheck-card>div{flex-direction:column;align-items:flex-start}.selfcheck-card p{max-width:250px}.selfcheck-card{min-height:365px}}
/* Keep the explanatory text on a quiet surface, with complete lead-card objects. */
.service-journey .card-foot{background:var(--berry)}
.service-journey>img{height:550px;bottom:135px;object-position:50% 0}
.customer-card-art{width:45%;height:430px;bottom:18px;right:24px;object-fit:contain}
@media(max-width:900px){.service-journey{min-height:700px}.service-journey>img{height:530px;bottom:160px}.customer-card-art{height:360px;right:0}}
@media(max-width:600px){.service-journey{min-height:730px}.service-journey>img{height:510px;bottom:180px}.customer-card-art{width:93%;height:318px;right:-5px;bottom:108px}}

@keyframes appear{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}
@media(prefers-reduced-motion:no-preference){.hero-copy{animation:appear .8s both}.hero-art{animation:appear 1s .12s both}}

.audience-sticker img{width:100%;height:auto}
@media(max-width:600px){.hero h1>span:nth-child(3):before{height:0}}

/* Pricing-inspired character portraits and a distinct editorial dialogue motif. */
.approach-number{height:255px;margin-block:8px 15px;align-items:center}
.approach-number>img{width:220px;height:285px;object-fit:cover;object-position:right center;margin-right:-42px;flex-shrink:0;mix-blend-mode:multiply;mask-image:linear-gradient(to right,transparent,#000 12%)}
.person-statement{display:grid;grid-template-columns:1fr 290px;align-items:center;gap:24px}
.person-statement>img{width:100%;height:auto;mix-blend-mode:multiply}
@media(max-width:1100px){.approach-number>img{margin-right:-30px;width:195px}.person-statement{grid-template-columns:1fr 230px}}
@media(max-width:900px){.approach-number>img{margin-right:-26px;width:160px;height:240px}.approach-number{height:235px}.person-statement{grid-template-columns:1fr 190px;gap:15px}}
@media(max-width:600px){.approach-number{height:215px;margin-block:10px 16px}.approach-number>img{width:170px;height:240px;margin-right:-27px}.person-statement{grid-template-columns:1fr;gap:0}.person-statement>img{width:235px;justify-self:center;margin:-5px 0 -10px}.person-statement{padding-bottom:18px}}

.service-measure{background:var(--orange)}

.footer-cta{display:none}
@media(max-width:600px){.closing-stage{min-height:1150px}.footer-cta{display:flex;width:100%;margin-bottom:32px;font-size:16px;min-height:56px}}
@media(prefers-reduced-motion:reduce){.closing-stage{min-height:auto}}

@media(max-width:374px){.hero h1{font-size:30px}.hero-description{font-size:16px}}

.audience-question{background:var(--berry);color:#fff}
.audience-question .audience-symbol{color:var(--lemon)}
.audience-question .text-link{color:#fff;border-color:rgba(255,255,255,.6)}
@media(max-width:600px){
 .hero-art{background:#e6e6e6;padding:12px;border-radius:28px}
 .hero-art img{border-radius:17px}
 .hero h1>span:nth-child(3){display:block}
 .hero h1>span:nth-child(3):before{display:none}
 .service-lead{min-height:660px}
 .customer-card-art{height:300px;bottom:150px}
}

.audience-question p{color:rgba(255,255,255,.88)}
@media(min-width:601px){.closing-stage{min-height:1000px}}
@media(prefers-reduced-motion:reduce){.closing-stage{min-height:auto}}

.mobile-dialog-icon{display:none}
.approach-number{height:285px}
.approach-number>img{width:290px;height:340px;margin-right:-65px}
@media(max-width:1100px){.approach-number>img{width:240px;height:320px;margin-right:-52px}}
@media(max-width:900px){.approach-number>img{width:190px;height:270px;margin-right:-47px}.approach-number{height:250px}}
@media(max-width:600px){
 .mobile-dialog-icon{display:inline-block;width:34px;height:34px;margin-left:7px;vertical-align:-.12em}
 .dialog-word img{display:none}
 .hero h1>span:last-child{white-space:nowrap}
 .approach-number{height:240px}
 .approach-number>img{width:200px;height:270px;margin-right:-48px}
}

.approach-number>img{object-fit:contain}
@media(min-width:1101px){.approach-number{height:330px}.approach-number>img{height:380px}}

.hero-art{border:1px solid #dedede;background:#ededed}
.hero-art img{height:auto;aspect-ratio:auto;object-fit:contain;mix-blend-mode:normal}
@media(max-width:600px){.hero-art{padding:0;border-radius:28px}.hero-art img{border-radius:0;aspect-ratio:1}}

.person-statement>img{mask-image:linear-gradient(transparent,#000 14%,#000 86%,transparent),linear-gradient(90deg,transparent,#000 7%,#000 93%,transparent);mask-composite:intersect;-webkit-mask-composite:source-in}

@media(min-width:901px){.audience-sticker{width:340px;right:-38px;bottom:90px}}
.conversation-column{display:contents}
@media(max-width:600px){
 .closing-stage{min-height:900px}.closing-email{display:none}
 .conversation-column{display:block;position:sticky;top:110px;margin-top:32px;order:1}
 .conversation-window{position:relative;top:auto;height:330px;min-height:330px;margin:0 2px}
}
@media(prefers-reduced-motion:reduce){
 .closing-stage{min-height:auto}
 .conversation-column{position:relative;top:auto}
 .conversation-window{height:auto;min-height:0;position:relative;top:auto;mask-image:none;-webkit-mask-image:none}
}

/* Preserve the complete final hero line in narrow embedded previews. */
@media(max-width:340px){.hero h1{font-size:26px;letter-spacing:-.65px}.avatar-stack img{width:25px;height:25px}}

/* Design-loop refinements: cleaner hero rhythm, distinct retention art and responsive cards. */
.hero{padding-top:67px}
.hero-actions{margin-top:28px}
.hero-art{margin-top:72px}

.aaply-retention-art{flex:0 0 auto}

.channel{--pointer-x:0px;--pointer-y:0px;--pointer-tilt:0deg;--base-rotate:0deg;will-change:transform;transform:translate3d(var(--pointer-x),var(--pointer-y),0) rotate(calc(var(--base-rotate) + var(--pointer-tilt)));transition:transform .58s cubic-bezier(.2,.82,.2,1)}
.service-automation.is-tracking .channel{transition-duration:.16s}
.channel-mail{--base-rotate:-9deg}
.channel-print{--base-rotate:7deg}
.channel-service{--base-rotate:-3deg}

.service-measure{background:var(--lemon)}

.audience-intro{min-height:0}
.audience-intro>.eyebrow{font-size:13px;max-width:none;margin-top:0;position:static;z-index:auto}
.audience-card{position:relative;color:inherit;text-decoration:none;overflow:hidden;transition:transform .34s cubic-bezier(.2,.8,.2,1),box-shadow .34s ease}
.audience-card h3,.audience-symbol,.audience-link-arrow,.audience-card .text-link span{transition:transform .34s cubic-bezier(.2,.8,.2,1)}
.audience-link-arrow{position:absolute;right:23px;bottom:20px;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:var(--canvas);font-size:19px;line-height:1}
.audience-card:hover,.audience-card:focus-visible{transform:translateY(-6px);box-shadow:0 18px 42px rgba(0,0,0,.08);outline:none}
.audience-card:hover h3,.audience-card:focus-visible h3{transform:translateX(4px)}
.audience-card:hover .audience-symbol,.audience-card:focus-visible .audience-symbol{transform:rotate(8deg) scale(1.08)}
.audience-card:hover .audience-link-arrow,.audience-card:focus-visible .audience-link-arrow,.audience-question:hover .text-link span,.audience-question:focus-visible .text-link span{transform:translate(4px,-4px)}
.audience-question>.audience-symbol{margin-bottom:19px}
.audience-question>p{margin-top:13px}
.audience-question>.text-link{margin-top:12px}

@media(min-width:901px){
  .audience-grid{grid-template-rows:repeat(2,minmax(0,1fr));align-items:stretch}
  .audience-card{aspect-ratio:1;min-height:0}
}

@media(min-width:601px) and (max-width:1100px){
  .audience-grid{grid-template-columns:1fr 1fr}
  .audience-intro{grid-column:1/-1;grid-row:auto;min-height:315px}
  .audience-card{aspect-ratio:1;min-height:0;padding:28px}
  .audience-symbol{font-size:45px;margin-bottom:24px}
  .audience-card h3{font-size:22px}
  .audience-card p{font-size:15px;line-height:1.5;margin-top:18px}
  .audience-question>.audience-symbol{margin-bottom:19px}
  .audience-question>p{margin-top:13px}
  .audience-question>.text-link{display:inline-flex;margin-top:12px}
}

@media(min-width:601px) and (max-width:720px){
  .audience-card{padding:20px}
  .audience-symbol{font-size:34px;margin-bottom:15px}
  .audience-card h3{font-size:20px}
  .audience-card p{font-size:14px;line-height:1.4;margin-top:10px}
  .audience-link-arrow{right:17px;bottom:15px;width:30px;height:30px;font-size:16px}
  .audience-question .text-link{display:none}
}

@media(max-width:900px){
  .hero{padding-top:65px}
  .hero-art{margin-top:62px}
  .audience-intro{min-height:315px}
  .audience-intro>.eyebrow{font-size:13px}
}

@media(max-width:600px){
  .hero{padding-top:60px}
  .hero-actions{margin-top:24px}
  .hero-art{margin-top:60px}
  .audience-intro{min-height:330px}
  .audience-intro>.eyebrow{font-size:12px}
  .audience-link-arrow{right:20px;bottom:18px;width:30px;height:30px;font-size:16px}
}

@media(prefers-reduced-motion:reduce){
  .channel,.audience-card,.audience-card h3,.audience-symbol,.audience-link-arrow,.audience-card .text-link span{transition:none;transform:none}
}

.audience-card.audience-question{color:#fff}
.audience-sticker{width:380px;right:-55px;bottom:55px}

@media(max-width:900px){
  .audience-sticker{width:175px;right:-3%;bottom:12px}
}

@media(max-width:600px){
  .audience-sticker{width:125px;right:-5%;bottom:24px}
}

@media(max-width:340px){
  .audience-intro{min-height:450px}
  .audience-sticker{width:120px;right:-5%;bottom:16px}
}

/* Let the dialogue object fill the lower corner and crop at the card edges. */
.audience-intro{overflow:hidden}
.audience-intro>.eyebrow,.audience-intro>h2{position:relative;z-index:1}
.audience-sticker{width:500px;right:-120px;bottom:-120px}

@media(max-width:900px){
  .audience-sticker{width:330px;right:-75px;bottom:-95px}
}

@media(max-width:600px){
  .audience-sticker{width:330px;right:-88px;bottom:-125px}
}

@media(max-width:340px){
  .audience-sticker{width:300px;right:-82px;bottom:-115px}
}

.service-measure .card-foot{grid-template-columns:190px minmax(0,1fr) auto;align-items:center}
.service-measure .measure-cta{--button-height:54px;--button-icon:38px;--button-left:23px;--button-right:62px;font-size:15px;justify-self:end}

@media(min-width:601px) and (max-width:900px){
  .service-measure .card-foot{grid-template-columns:150px minmax(0,1fr)}
  .service-measure .measure-cta{grid-column:2;justify-self:end;margin-top:8px}
}

@media(max-width:600px){
  .service-measure .measure-cta{align-self:flex-end;margin-top:10px}
}

.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}
.reactivation-toggle{display:inline-flex;align-items:center;gap:16px;margin-top:27px;padding:0;border:0;background:transparent;color:#000;font:500 16px/1.2 var(--font-body);letter-spacing:-.02em;cursor:pointer}
.reactivation-track{position:relative;width:70px;height:38px;flex:0 0 auto;border-radius:999px;background:#000;box-shadow:inset 0 2px 3px rgba(255,255,255,.14);transition:background-color .58s cubic-bezier(.2,.8,.2,1)}
.reactivation-knob{position:absolute;top:5px;left:5px;width:28px;height:28px;border-radius:50%;background:var(--orange);box-shadow:0 3px 8px rgba(0,0,0,.2);transition:transform .58s cubic-bezier(.2,.8,.2,1),background-color .58s ease}
.reactivation-toggle[aria-checked=true] .reactivation-track{background:var(--orange)}
.reactivation-toggle[aria-checked=true] .reactivation-knob{background:#fff;transform:translateX(32px)}
.reactivation-toggle:focus-visible{outline:3px solid var(--blue);outline-offset:6px;border-radius:999px}
.customer-state-visual{position:absolute;right:24px;bottom:18px;width:45%;height:430px;pointer-events:none;isolation:isolate}
.customer-state{position:absolute;inset:0;width:100%;height:100%;object-fit:contain;object-position:center;opacity:1;transform:none;will-change:clip-path;transition:clip-path .62s cubic-bezier(.2,.75,.2,1),-webkit-clip-path .62s cubic-bezier(.2,.75,.2,1)}
.customer-state-inactive{z-index:1}
.customer-state-active{z-index:2;clip-path:circle(0% at 50% 50%);-webkit-clip-path:circle(0% at 50% 50%)}
.service-lead.is-reactivated .customer-state-active{clip-path:circle(78% at 50% 50%);-webkit-clip-path:circle(78% at 50% 50%)}
.engagement-heart{--heart-delay:.22s;--heart-x:-4px;--heart-rotate:-10deg;position:absolute;z-index:3;display:grid;place-items:center;width:34px;height:34px;color:var(--berry);opacity:0;transform-origin:50% 72%;filter:drop-shadow(0 8px 9px rgba(68,12,38,.22))}
.engagement-heart svg{display:block;width:100%;height:100%;overflow:visible;fill:currentColor;stroke:rgba(255,255,255,.58);stroke-width:.65;stroke-linejoin:round}
.heart-one{right:2%;top:26%}
.heart-two{--heart-delay:.34s;--heart-x:3px;--heart-rotate:9deg;right:19%;top:10%;width:23px;height:23px;color:var(--orange)}
.heart-three{--heart-delay:.46s;--heart-x:-2px;--heart-rotate:-6deg;right:-1%;top:47%;width:19px;height:19px;color:var(--berry)}
.service-lead.is-reactivated .engagement-heart{animation:engagement-heart-pop .64s cubic-bezier(.16,1,.3,1) var(--heart-delay) both}
.service-lead.is-reactivated .engagement-heart svg{animation:engagement-heart-drift 2.4s ease-in-out calc(var(--heart-delay) + .64s) infinite alternate}
@keyframes engagement-heart-pop{0%{opacity:0;transform:translate3d(var(--heart-x),18px,0) scale(.25) rotate(var(--heart-rotate))}55%{opacity:1;transform:translate3d(0,-6px,0) scale(1.16) rotate(3deg)}78%{opacity:1;transform:translate3d(0,2px,0) scale(.96) rotate(-1deg)}100%{opacity:1;transform:translate3d(0,0,0) scale(1) rotate(0)}}
@keyframes engagement-heart-drift{from{transform:translate3d(0,0,0) rotate(-1deg)}to{transform:translate3d(0,-4px,0) rotate(3deg)}}

@media(max-width:900px){
  .customer-state-visual{right:0;height:360px}
}

@media(max-width:600px){
  .reactivation-toggle{gap:12px;margin-top:17px;font-size:13px}
  .reactivation-track{width:60px;height:32px}
  .reactivation-knob{top:4px;left:4px;width:24px;height:24px}
  .reactivation-toggle[aria-checked=true] .reactivation-knob{transform:translateX(28px)}
  .customer-state-visual{right:-5px;bottom:108px;width:93%;height:318px}
  .engagement-heart{width:26px;height:26px}.heart-two{width:19px;height:19px}.heart-three{width:16px;height:16px}
}

/* Aaply half-shot: the figure continues behind the footer and is clipped by the card. */
.service-journey{min-height:697px}
.service-journey>img{left:50%;top:190px;bottom:auto;width:115%;height:auto;max-width:none;object-fit:contain;object-position:center;transform:translateX(-50%);mask-image:none;-webkit-mask-image:none}
.service-journey .card-foot{background:transparent}

@media(max-width:900px){
  .service-journey{min-height:635px}
  .service-journey>img{top:175px;width:135%;height:auto;bottom:auto}
}

@media(max-width:600px){
  .service-journey{min-height:656px}
  .service-journey>img{top:190px;width:170%;height:auto;bottom:auto}
}

@media(prefers-reduced-motion:reduce){
  .reactivation-track,.reactivation-knob,.customer-state{transition:none}
  .service-lead.is-reactivated .engagement-heart{animation:none;opacity:1;transform:none}
  .service-lead.is-reactivated .engagement-heart svg{animation:none}
}

/* Official DialogGuru head mark in the header wordmark. */
.site-header .brand-mark{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  width:31px;
  height:43px;
  margin-right:10px;
  flex:0 0 auto;
}
.site-header .brand-mark>img{width:100%;height:100%;object-fit:contain}

@media(max-width:600px){
  .site-header .brand-mark{width:27px;height:37px;margin-right:8px;transform:none}
}

/* Keep the card description on the same axis as its heading. */
@media (min-width:1151px) {
  .service-lead .card-foot{grid-template-columns:101px minmax(0,1fr)}
  .service-journey .card-foot{grid-template-columns:99px minmax(0,1fr)}
  .service-retention .card-foot{grid-template-columns:98px minmax(0,1fr)}
  .service-upgrade .card-foot,.service-automation .card-foot{grid-template-columns:99px minmax(0,1fr)}
  .service-measure .card-foot{grid-template-columns:99px minmax(0,1fr) auto}
}
@media (min-width:901px) and (max-width:1150px) {
  .service-lead .card-foot{grid-template-columns:68px minmax(0,1fr)}
  .service-journey .card-foot{grid-template-columns:65px minmax(0,1fr)}
  .service-retention .card-foot,.service-upgrade .card-foot,.service-automation .card-foot{grid-template-columns:66px minmax(0,1fr)}
  .service-measure .card-foot{grid-template-columns:66px minmax(0,1fr) auto}
}
